Forest City, IA
Your trusted destination for RV maintenance and repairs.
"Winnebago went above and beyond to make me feel comfortable throughout the whole process...there is no better place to take care of our [Winnebago motorhome] than Winnebago themselves."
While you could schedule your service at your local dealer, getting your repair work done in Forest City comes with a host of benefits.
Every technician and service staff member at the Factory Service Center has deep, specialized knowledge in Winnebago motorhomes. With a combined decades of experience on the team, our technicians are able to swiftly diagnose and execute nearly any kind of repair needed for your RV.
Because Winnebago parts are manufactured across the street from the Factory Service Center, you can trust that the parts needed for your repair will be available within a few hours, even for walk-in services. This, combined with our expert knowledge, allows us to get your repairs done quickly and get you back on the road!
If our technicians need further information to complete your repairs, the Factory Service Team can speak with Winnebago’s engineering team to get the answers we need. Plus, Factory Service is able to offer engineering-approved upfitting to your RV.
Included with your service is complimentary overnight parking, with access to electrical hookups and multiple parking options available. For most multi-day services, you can even sleep in your vehicle overnight!
If you are a GoLife Perks member, you'll receive a 10% discount on the parts and accessories associated with your service. Getting your repairs and maintenance done at the Factory Service Center helps you make the most of your membership.
From routine maintenance to complex repairs, our technicians have the tools and expertise to provide nearly any service you need.
Schedule and complete service between November 30th and February 26th and receive:
At every step of the process, you can look forward to personalized, friendly service from our team.
After you call the Factory Service Center or fill out our online scheduling form, you'll promptly receive a confirmation email including your appointment details, camping permit and location information, and instructions for utilizing your GoLife Perks discount.
Once you've arrived, remove all perishable items from your vehicle, as well as any personal belongings you'll need to access throughout the day. Once you're inside, the staff at the front desk will take your information and assign a technician to your vehicle. They'll also be able to give you a cost and timing estimate for your repairs.
If you're requesting a walk-in service, our staff will add you to the waitlist and take your contact information so they can let you know when it's your turn for service.
Your technician will thoroughly review your work order and requested service with you, giving you the opportunity to meet the person actually performing the repairs on your vehicle. You'll also be able to ask any questions you have about your planned service.
While your service is being completed, you're welcome to pass the time in our spacious, pet-friendly waiting room. If you're up for a little more excitement, you can also check out the Visitor Center, schedule a Factory Tour, or explore the nearby parks.
Once we've notified you that your repairs are complete, head back to the Factory Service Center to pick up your RV. Your technician will walk you through all the service that was completed on your vehicle and ensure that you're satisfied with the quality of the work.
Factory Service Center
946 South 4th Street
Forest City, IA 50436
(866) 311-7133
Hours
Regular: Monday–Friday, 7:00 a.m.–3:30 p.m.
Winter hours: Monday–Thursday, 6:00 a.m.–4:30 p.m. (November 30, 2026 - March 13, 2027)
Note: The Service Center is closed on weekends and holidays.
